Emergency hormonal contraception (EHC), sometimes called the ‘morning after pill’, can be taken to prevent pregnancy after unprotected sex. It can also be taken if contraception has been used and has failed, such as when a condom has split or a daily contraceptive pill has been missed.

It is important that customers understand that EHC must be taken within three to five days after unprotected sex to help prevent pregnancy. It should be taken as soon as possible after unprotected sex because the sooner it is taken, the more effective it is.

Customers seeking advice on EHC may feel embarrassed or worried. It is important to maintain a professional and sensitive manner and to take them to a quiet area of the pharmacy where you can reassure them that you can help.